The Impekkable Technology team comes from 4 decades of hospital CEO and CFO experience. Together with a development team who understand the nuances and challenges our clients face. That understanding has benefited from more than 300 client engagements in AR, claims management, coding and compliance and patient-friendly collection practices.

Unlike our competitors we actually don’t tailor our services. We provide extended business offices, zero balance services, advanced analytics and a range of other services. We resolve staffing challenges, stay abreast of payer changes and maintain next-generation technology to optimize hospital financial performance, including relief of unbilled cases, fewer days in AR, minimized write-offs of zero balances and increased collections.  

We are at the forefront of innovation, applying next-generation process automation and artificial intelligence to focus on the most productive work to help healthcare organizations resolve difficult accounts receivable, achieve the highest coding accuracy and carry out patient-centered solutions to self-pay.

Our experienced team, who take part in the industry’s most rigorous ongoing learning program, work in a highly collaborative team environment at real time, centered around common payment issues, ensuring all of our hospital clients get the very best results.

Most of all, we do the hard work so you don’t have to. But while we’re bringing money back in the door for you, we are passing on the learnings so that you can make your AR team more efficient while you improve to become a better healthcare system.

Simply put, our team is more experienced and more determined than our competitors.

Mission Statement

To provide the industry’s leading healthcare revenue integrity and recovery technology platform, including best-in-class recovery and collection services.

The Why?

1-4% of Annual Revenue

Healthcare institutions lose billions of dollars each year due to claim denials, errors, and omissions— representing a significant 1-4% of their annual revenue.

The How?

We identify, track, and correct errors

in the 835 (payment) and 837 (billing) files, recovering lost revenue, benchmarking results, and driving financial performance if the data exists.

Experience

20+ Years

Multi – Billion $ For Profit System (18 facilities)

Built one of the first integrated BI platforms for multi-billion $ healthcare system. Included EDW, BI Platform, +200 data mining queries, Cost Accounting & Productivity

Codesigned BI software platform with major Revenue Cycle software company

Specialty Hospital Corporation (10 facilities)

Built one of first integrated BI platforms for integrated healthcare system. Included EDW, BI Platform, +200 data mining queries, cost accounting

Architect of Revenue Cycle workflow & Automation Platform

RCM Collections & Automation platform – 150+ hospitals – built on foundation of EDW. Extracted & built EDW for all major EMR’s. One instance had 7 different platforms in EDW. Daily data extracts of Demographics, Payments & Adjustments, Detailed Charges, Procedure Codes, Diagnosis Codes

Why choose Impekkable?

Defined by our Technology

Speed & Efficiency

Our rcmdecoder platform quickly identifies, groups, and collects accounts with revenue deficiencies.

Advanced Technology

rcmdecoder, our EDI-based revenue recovery platform, sharpens our ability to identify and recover opportunities.

Completeness

By matching placement files to EDI data (837 & 835), we ensure accurate and complete recoveries

Analytics & Transparency

Powered by MS PowerBI, our platforms provide in-depth reporting and transparent data access to our customers.

Areas of Focus

The Reimbursement Challenge – Lost $ Opportunity

Unrecovered Denials & Zero Payments

Not classified as Denials

Insurance
Discovery

Primary & Secondary

Code
Sets

Verify that you have the latest and correct CPT & ICD-10 codes. Incorrect codes and sequences likely cost you $$$

Charge
Capture

Ensure accurate data capture and up-to-date CMS/Payor Edits to avoid costly reimbursement delays and extra processing time.

Claim
Efficiency

Missing charges or incorrect codes lead to incomplete claims, resulting in lost $$$

Improving the

revenue recovery process with

837 Billing Files

835 Remittance Files

Placement Files

ETL – Data Matching

Data Warehouse

Charge Capture / CDM

Denials & Zero Payments

Claim Efficiency

Payor Integrity

Revenue Recovery

Data acquisition is easy for the customer – automated upload process for 835’s & 837’s into EDW

Data Management & Reconiliation Tools are included